AFFIDIAN CREDIT UNION is looking for a COLLATERAL AND TITLE PROCESSOR. We are an established, strong organization looking for someone who enjoys helping others and building relationships. We offer a comprehensive health insurance package, competitive salary, generous PTO plan, paid holidays, and eligibility for participation in a 401 K retirement program. The pay rate is from $22.00 to $32.50 per hour and is commensurate with experience. The Credit Union's policy is to promote from within and encourages growth and advancement.
This position is located at the Credit Union’s Denver Branch, 700 W. 39th Avenue, Denver, CO 80216. This is a full-time, in-office, position. Working hours are Monday - Friday from 8:00 am to 5:00 pm with an occasional start time of 7:00 am.
Responsible for providing quality service to members and employees via telephone, Internet, mail and in person within the established policies, procedures, and guidelines. Responsible for obtaining secured liens for the Credit Union on all vehicle loans. Assists members with obtaining proper title filing to ensure license plates can be obtained when vehicles are purchased.
Essential Duties and Responsibilities include the following:
- Ensures compliance with state regulations and Credit Union policies, procedures, and guidelines.
- Obtains and ensures the vehicle title/security lien has been perfected on all outstanding Credit Union vehicle loans.
- Responds to staff, members, title agencies and dealerships regarding title questions via telephone, internet, mail and in person.
- Processes vehicle titles through the State and/or County Motor Vehicle Departments.
- Works directly with dealerships in the timely processing and transfer of vehicle titles.
- Processes UCC statements as needed for non-auto lien perfection such as boats, etc.
- Tracks and monitors on a weekly basis the status of titles for all Credit Union vehicle loans and follows-up with appropriate action to ensure timely filing.
- Releases the security lien on loans paid off.
- Identify cross-selling opportunities and cross-sell to members.
- Assists with Branch Operations.
- Performs other related duties, including special projects as needed or requested.
Performance Standards:
- Provide courteous, friendly, timely and professional service to all members and employees in an accurate manner.
- Maintains a professional work environment and appearance.
- Communicate with lenders, dealerships, and borrowers to facilitate the title processing.
- High level of accuracy in preparing and reviewing title documentation.
- Complete all required training.
- Comply with all published directives and expectations in the Affidian CU Employee Handbook.
Qualification Requirements:
- Must have excellent verbal communications and listening skills.
- Must possess the ability to type accurately and operate a computer terminal.
- Must have a general knowledge of banking operations and procedures.
- Pro-active in solving problems and taking initiative to go a step above in all situations.
Education and/or Experience:
- Six months to one year of similar or related experience.
- Equivalent to or a high school education.
Work Environment:
- Essential duties are performed in a general office work environment and regularly require sitting at a work- station/desk while completing paperwork or using a computer, calculator, copier, fax machine, and other office machines and equipment.
- Also, involves occasional kneeling, squatting, bending, walking, crouching, stooping, and possible lifting of up to 30 pounds to stack and store supplies, as directed.
- Compliance with safety procedures is required.
This job description is not a complete statement of all duties and responsibilities comprising this position.